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A tag is a lightweight label you attach to feedback posts to organize your own workflow, for example Mobile, Enterprise, or Quick win. Tags are how you slice your board the way your team thinks about it, then filter or triage by those slices. You manage the list of available tags in Settings → Tags.
Tags are internal by default: your team uses them to triage, and the people who submit feedback don’t see them. Adding a tag doesn’t change where a post appears. On a post, your tags show up in the Labels section, so “tag” and “label” refer to the same thing. You can optionally make tags public, see Show tags on your public board.
Tags are deliberately simple: they are just a name. Unlike categories, they have no color and no ordering. That keeps them frictionless to create whenever a new way to group posts comes up.

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Create a tag

1

Open the tag form

Go to Settings → Tags and click New tag in the top right. Your existing tags are shown as chips on this page.The Tags settings page showing Enterprise, Quick win, and Mobile tag chips, with the New tag button highlighted
2

Name it

Type a short, clear name for the tag.The New tag dialog with a single Name field containing Mobile, and Cancel and Create buttons
3

Create it

Click Create. The tag is available immediately as a Label you can add to any post.
Keep your tag list short and meaningful. A handful of tags your whole team understands (like Mobile or Enterprise) is far more useful for filtering than dozens of one-off labels.

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Attach tags to posts

Creating a tag here only adds it to the list of options. To put it to use, open any post and add it from the Labels section of the properties panel, the same place you set a post’s status, category, and owner. See Set the post properties. A post can carry as many tags as you need. Once your posts are tagged, you can narrow the feedback list to a specific tag using the label filter described in Filter, sort, and search feedback.

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Delete a tag

There is no rename for tags. To change a tag’s wording, create the new one and delete the old. Tags also cannot be reordered, since they have no fixed order.
1

Open the delete confirmation

On the Tags page, click the ✕ on the tag chip you want to remove.The delete confirmation dialog reading Delete Mobile, warning that the tag will be removed from every post it's on and this cannot be undone
2

Confirm

Click Delete tag. The tag is removed from every post that had it. The posts themselves are not affected. This cannot be undone.

Show tags on your public board

Let users apply tags when posting and filter the public board by tag.

Add, remove, and reorder categories

Categories are the type of a post that users always see and pick.

Filter, sort, and search feedback

Narrow the feedback list by tag, status, category, and more.

Categories vs. tags vs. statuses

See how tags pick up whatever axis your categories don’t.