Alternative to Uservoice
Uservoice is a web based service for gathering and managing customer feedback. It records user requests, ratings, ideas and problems for a website or product. Webmasters can access the information to improve their services. UserVoice was launched in California in 2008, the service is said to have over 100,000 customers worldwide and addresses large companies that want to gather customer feedback, effectively process support requests, and increase customer satisfaction.