Best UserVoice Alternatives and Competitors
Looking for the best alternative to Uservoice?You are looking for good and affordable alternatives to UserVoice? It's difficult to find out whether or not the software you choose is right for you. As we all know, acquiring new customers is a costly and difficult matter, and many companies fail. But retaining customers in the long term can often be more difficult than winning new customers. If you want to turn new customers into loyal customers, you need to understand their needs perfectly and encourage an ongoing dialogue with them. In recent years, several powerful cloud tools have become established in the area of customer service and support that promise to help in this regard. These include "Uservoice" and some alternatives. Below you find a list of alternative Enterprise Feedback Management software. Customer criticism and suggestions for improvement are of the highest importance for the makers of all products.
With UserVoice, Microsoft began some time ago to create a feedback platform where end-users and business partners can submit their suggestions and ideas for individual products. Any other user can then vote for these suggestions. So if a request is of interest to you and many others, Microsoft can see your feedback immediately. So customers can actively participate in the further development.
UserVoice Pricing
Until the end of 2014 Uservoice offered some different plans. Beginners were able to use the free UserVoice version, which contains only the basics. The prices for the paid plans started at $20 per user and month. Those who wanted to exploit the full potential of the solution and not do without any functions had to pay $95 per user and month for the "Ultimate" plan. Today pricing is not very transparent. The company focuses on larger customers and offers customer-based prices.
UserVoice was launched in California in 2008, the service is said to have over 100,000 customers worldwide and addresses large companies that want to gather customer feedback, effectively process support requests, and increase customer satisfaction.
Pricingstarts at $500/month
Billing is based oncustom
Target customerlarge companies
Ease of usecomplex
Sleekplan
Sleekplan is an alternative customer feedback management tool to Uservoice that helps you to cover the whole feedback loop - starting with the collection of feedback, through the prioritization and ongoing development of features, to the notification of your customers. With Sleekplan you get a fully integrated feedback solution made specifically for the needs of SaaS companies.feedback.sleekplan.com
Pricingstarts at $0/month
Billing is based onmonthly tracked users
Target customerall size companies
Ease of useeasy
We don't want to compare Sleekplan with Uservoice, since both services follow different approaches, not only in terms of pricing, but also how to handle feedback. Instead, we want to give you an insight of what you can do with Sleekplan. So you can make up your own mind.
In-app widget, standalone website or iframeJust one line of code and Sleekplan can easily be integrated straight into your existing web application.
Prioritize customer feedbackDo not simply rely on up- and downvotes. Sleekplan prioritizes your feedback based on better factors.
Keep a changelogKeep your customers in the loop with new features. Notify customers about changes and record the ongoing progress in a changelog.
Fully integrated solutionSleekplan can be fully integrated into your web application, with only one line of code.
Track customer satisfactionDon't just discuss new ideas or bugs, but also keep an eye on the customer satisfaction and how it improves over time.
More Top Alternatives to Uservoice
We are convinced that you will love Sleekplan. But of course we don't want to deprive you of other great alternatives to Uservoice out there.Canny.io
Canny.io is a cloud-based solution that helps companies small to large collect, prioritize, and track feedback with simple voting features. Canny.io lets you track which customers want which feature. This data helps your team make more robust product decisions. Alternatives to Canny.ioVisit Canny.ioNolt
Nolt is a platform that allows anyone to collect crowdsourcing feedback from customers, employees, friends or any other group that can give feedback. Alternatives to NoltVisit NoltUseResponse
UseResponse is an integrated customer support application that combines the functions of a support ticketing center, feedback communities, live chat and knowledge database in a single package. Visit UseResponseHotjar
Hotjar offers two main tools: analysis and feedback. These include the tools Heatmaps, Conversion Funnels, Form Analytics, and Visitor Recording. With these analysis tools, companies can monitor and measure user behavior. Hotjar provides visual representations of website visitors and their usage behavior. Visit HotjarPendo.io
Pendo enables users to provide insight, user guidance and user communication for digital product teams. The service enables understanding product usage, gathering feedback, measuring NPS and onboard users and announcing new features within the application. Visit Pendo.ioFider
Let your customers share, vote and discuss on suggestions they have to make your product even better. Fider is an open source tool that can help you to collect feedback and prioritize so that you can focus on developing the right product. Visit FiderUserEcho
UserEcho is a tool to deal with your clients, their wishes, ideas and requirements. Their special approach quickly provides you with a comfortable environment for structured communication. Alternatives to UserEchoVisit UserEchoAha!
Aha.io empowers product managers to understand the why, when and what of products by helping them to create complex product portfolios, complete with schedules, goals, release strategies and more. Alternatives to Aha!Visit Aha!Hellonext
Collect and organize your customer feedback and keep your users informed about the latest updates. Visit HellonextUserReport
UserReport is a feedback management system with an integrated survey function, from which visitor data can be collected and ideas for possible improvements to the website can be gathered. Visit UserReportGet Satisfaction
With Get Satisfaction, companies can create online communities with little effort and easily integrate them into any website. Alternatives to Get SatisfactionVisit Get SatisfactionEmojicom
Emojicom is a very simple service for collecting feedback using emojis. Visit EmojicomMopinion
Mopinion is an all-in-one user feedback platform that helps digital businesses listen, understand and act across the Internet. Visit Mopinion
The Importance of Customer Satisfaction!
The success of a company is measured on many factors: steady growth, increasing sales, and profits or the successful development of new business areas are some of these factors. Customer satisfaction is an equally important measure. Satisfied customers recommend a company to others and develop into important regular customers. However, customer feedback can do more than simply indicate satisfaction. It helps to optimize the structure and internal processes of a company and thus actively contribute to the growth and a long-term increase in customer satisfaction."Run, hide, or say thank you: when faced with feedback, what do you do?" by Joy Mayer at TEDxCoMo