Best UserEcho Alternative and Similar ToolsLooking for the best alternative to UserEcho?
You are looking for good alternatives and competitors to UserEcho? UserEcho is well-tried but the user interface seems to be not that modern and fancy as other alternatives out there manage it today. UserEcho can score points especially with smaller companies that need a solution that is as easy and compact as possible. The software consists of three important core modules: support forum, help desk and live chat, and according to the manufacturer, the aim is to create open and transparent communication with existing and potential customers online. Social networks play a central role and can be seamlessly integrated into the company's own support portal. Another advantage of UserEcho is its numerous tools and integration possibilities. For example, a useful feedback widget is available that can be integrated into any website. This allows customers to contribute their own ideas and suggestions, and express criticism. What's difficult is finding out whether or not the software you choose is right for you. There are some alternatives to UserEcho that helps business of all sizes to keep in touch with their customers, giving them the opportunity to express themselves through forums, surveys and feedback.
UserEcho does not offer a free version. There is only one plan available from $19/month per agent (billed anually) or $25/month per agent (billed mobthly). Other packages like white-labeling are availible for additional $100/month.
UserEcho is a tool to deal with your clients, their wishes, ideas and requirements. Their special approach quickly provides you with a comfortable environment for structured communication.
SleekplanSleekplan is an alternative customer feedback management tool to UserEcho that helps you to cover the whole feedback loop - starting with the collection of feedback, through the prioritization and ongoing development of features, to the notification of your customers. With Sleekplan you get a fully integrated feedback solution made specifically for the needs of SaaS companies.
We don't want to compare Sleekplan with UserEcho, since both services follow different approaches, not only in terms of pricing, but also how to handle feedback. Instead, we want to give you an insight of what you can do with Sleekplan. So you can make up your own mind.
More Top Alternatives to UserEchoWe are convinced that you will love Sleekplan. But of course we don't want to deprive you of other great alternatives to UserEcho out there.
NoltNolt is a platform that allows anyone to collect crowdsourcing feedback from customers, employees, friends or any other group that can give feedback. Visit Nolt
Pendo.ioPendo enables users to provide insight, user guidance and user communication for digital product teams. The service enables understanding product usage, gathering feedback, measuring NPS and onboard users and announcing new features within the application. Visit Pendo.io
UserReportUserReport is a feedback management system with an integrated survey function, from which visitor data can be collected and ideas for possible improvements to the website can be gathered. Visit UserReport
FiderLet your customers share, vote and discuss on suggestions they have to make your product even better. Fider is an open source tool that can help you to collect feedback and prioritize so that you can focus on developing the right product. Visit Fider
EmojicomEmojicom is a very simple service for collecting feedback using emojis. Visit Emojicom
ShiprightAs companies grow, they find it difficult to listen and respond to customer feedback. Shipright is a service that can help companies understand their customers feedback better to build products that users love. Visit Shipright
Get SatisfactionWith Get Satisfaction, companies can create online communities with little effort and easily integrate them into any website. Alternatives to Get SatisfactionVisit Get Satisfaction
HotjarHotjar offers two main tools: analysis and feedback. These include the tools Heatmaps, Conversion Funnels, Form Analytics, and Visitor Recording. With these analysis tools, companies can monitor and measure user behavior. Hotjar provides visual representations of website visitors and their usage behavior. Visit Hotjar
HellonextCollect and organize your customer feedback and keep your users informed about the latest updates. Visit Hellonext
Canny.ioCanny.io is a cloud-based solution that helps companies small to large collect, prioritize, and track feedback with simple voting features. Canny.io lets you track which customers want which feature. This data helps your team make more robust product decisions. Alternatives to Canny.ioVisit Canny.io
UpvotySaaS companies, start-ups or basically anyone who needs user feedback and cares about product optimization can use canny to turn feedback from your users into actionable product optimizations. Visit Upvoty
MopinionMopinion is an all-in-one user feedback platform that helps digital businesses listen, understand and act across the Internet. Visit Mopinion
UservoiceUserVoice was launched in California in 2008, the service is said to have over 100,000 customers worldwide and addresses large companies that want to gather customer feedback, effectively process support requests, and increase customer satisfaction. Alternatives to UservoiceVisit Uservoice
How to gather user feedback for prototypes?When you have built your prototypes based on the ideas you or your team have come up with, it is time to get feedback from the people you are going to test them on. Enhancing the way you collect feedback - and thus learn from your own prototypes and users - is essential to save time and resources in the prototype and testing phase of the Design Thinking approach - and in any other human-centric design process. If you work in a fast and efficient way, you can move quickly from prototype creation, through design and testing, to gathering feedback and finally to build a new and improved version of your prototypes or product ideas.
How to prototype and gather user feedback as quickly as possible by Steve Jarrett, CPO at DICE