Best UserEcho Alternative and Similar Tools

Looking for the best alternative to UserEcho?

You are looking for good alternatives and competitors to UserEcho? UserEcho is well-tried but the user interface seems to be not that modern and fancy as other alternatives out there manage it today. UserEcho can score points especially with smaller companies that need a solution that is as easy and compact as possible. The software consists of three important core modules: support forum, help desk and live chat, and according to the manufacturer, the aim is to create open and transparent communication with existing and potential customers online. Social networks play a central role and can be seamlessly integrated into the company's own support portal. Another advantage of UserEcho is its numerous tools and integration possibilities. For example, a useful feedback widget is available that can be integrated into any website. This allows customers to contribute their own ideas and suggestions, and express criticism. What's difficult is finding out whether or not the software you choose is right for you. There are some alternatives to UserEcho that helps business of all sizes to keep in touch with their customers, giving them the opportunity to express themselves through forums, surveys and feedback.

UserEcho Pricing

UserEcho does not offer a free version. There is only one plan available from $19/month per agent (billed anually) or $25/month per agent (billed mobthly). Other packages like white-labeling are availible for additional $100/month.


UserEcho is a tool to deal with your clients, their wishes, ideas and requirements. Their special approach quickly provides you with a comfortable environment for structured communication.

Pricingstarts at $19/month (annually)
Billing is based onagent seats
Target customerSMES to large companies
Ease of usemedium

Sleekplan

Sleekplan is an alternative customer feedback management tool to UserEcho that helps you to cover the whole feedback loop - starting with the collection of feedback, through the prioritization and ongoing development of features, to the notification of your customers. With Sleekplan you get a fully integrated feedback solution made specifically for the needs of SaaS companies.
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Pricingstarts at $0/month
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Billing is based onmonthly tracked users
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Target customerall size companies
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Ease of useeasy

We don't want to compare Sleekplan with UserEcho, since both services follow different approaches, not only in terms of pricing, but also how to handle feedback. Instead, we want to give you an insight of what you can do with Sleekplan. So you can make up your own mind.

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Prioritize customer feedbackDo not simply rely on up- and downvotes. Sleekplan prioritizes your feedback based on various factors.
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Keep a changelogKeep your customers in the loop with new features. Notify customers about changes and record the ongoing progress in a changelog.
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Fully integrated solutionSleekplan can be fully integrated into your web application, with only one line of code.
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Track customer satisfactionDon't just discuss new ideas or bugs, but also keep an eye on the customer satisfaction and how it improves over time.
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Learn more about Sleekplan

More Top Alternatives to UserEcho

We are convinced that you will love Sleekplan. But of course we don't want to deprive you of other great alternatives to UserEcho out there.
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    Nolt

    Nolt is a platform that allows anyone to collect crowdsourcing feedback from customers, employees, friends or any other group that can give feedback. Alternatives to NoltVisit Nolt
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    Pendo.io

    Pendo enables users to provide insight, user guidance and user communication for digital product teams. The service enables understanding product usage, gathering feedback, measuring NPS and onboard users and announcing new features within the application. Visit Pendo.io
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    UserReport

    UserReport is a feedback management system with an integrated survey function, from which visitor data can be collected and ideas for possible improvements to the website can be gathered. Visit UserReport
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    Fider

    Let your customers share, vote and discuss on suggestions they have to make your product even better. Fider is an open source tool that can help you to collect feedback and prioritize so that you can focus on developing the right product. Visit Fider
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    Emojicom

    Emojicom is a very simple service for collecting feedback using emojis. Visit Emojicom
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    Shipright

    As companies grow, they find it difficult to listen and respond to customer feedback. Shipright is a service that can help companies understand their customers feedback better to build products that users love. Visit Shipright
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    Get Satisfaction

    With Get Satisfaction, companies can create online communities with little effort and easily integrate them into any website. Alternatives to Get SatisfactionVisit Get Satisfaction
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    Hotjar

    Hotjar offers two main tools: analysis and feedback. These include the tools Heatmaps, Conversion Funnels, Form Analytics, and Visitor Recording. With these analysis tools, companies can monitor and measure user behavior. Hotjar provides visual representations of website visitors and their usage behavior. Visit Hotjar
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    Hellonext

    Collect and organize your customer feedback and keep your users informed about the latest updates. Visit Hellonext
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    Canny.io

    Canny.io is a cloud-based solution that helps companies small to large collect, prioritize, and track feedback with simple voting features. Canny.io lets you track which customers want which feature. This data helps your team make more robust product decisions. Alternatives to Canny.ioVisit Canny.io
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    Upvoty

    SaaS companies, start-ups or basically anyone who needs user feedback and cares about product optimization can use canny to turn feedback from your users into actionable product optimizations. Visit Upvoty
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    Mopinion

    Mopinion is an all-in-one user feedback platform that helps digital businesses listen, understand and act across the Internet. Visit Mopinion
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    Uservoice

    UserVoice was launched in California in 2008, the service is said to have over 100,000 customers worldwide and addresses large companies that want to gather customer feedback, effectively process support requests, and increase customer satisfaction. Alternatives to UservoiceVisit Uservoice

How to gather user feedback for prototypes?

When you have built your prototypes based on the ideas you or your team have come up with, it is time to get feedback from the people you are going to test them on. Enhancing the way you collect feedback - and thus learn from your own prototypes and users - is essential to save time and resources in the prototype and testing phase of the Design Thinking approach - and in any other human-centric design process. If you work in a fast and efficient way, you can move quickly from prototype creation, through design and testing, to gathering feedback and finally to build a new and improved version of your prototypes or product ideas.

How to prototype and gather user feedback as quickly as possible by Steve Jarrett, CPO at DICE

Enough Scrolling, make the switch from UserEcho!

If you're interested in making the switch, we offer a free migration from UserEcho. The Sleekplan support team is here to help you with any questions. Effortlessly capture, track and organise your customers' feedback with a system built around your needs.
Make the switchFree, no credit card required