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A category template is a starting body of text that prefills the composer whenever someone begins a new post in that category. Instead of a blank box, the person sees a prompt you wrote, for example a set of headings asking a bug reporter for steps to reproduce. Templates are the simplest way to get more complete, consistent feedback. You set them up in Settings → Category templates.

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How templates work

Each of your categories can have its own template, and there is one extra Default template:
  • When someone starts a post in a category that has a template, that template prefills the description.
  • When the category has no template of its own, the Default template is used instead.
  • If neither exists, the composer opens empty, exactly as before.
The prefilled text is only a starting point. Whoever is writing the post can edit or replace it before submitting. The Category templates page listing Feature, Bug with a Template set badge, Improvement, and Default, with the Bug row's edit icon highlighted A Template set badge marks each category that already has a template, so you can see your coverage at a glance.

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Set or edit a template

1

Open a category's template

Go to Settings → Category templates and click the category you want, or the pencil icon on its row.
2

Write the template

Compose the starting body in the editor. Markdown is supported, so you can use headings, lists, and links to lay out exactly what you want people to fill in.The Bug template editor showing two headings, What happened and Steps to reproduce, each with a short prompt, and Cancel and Save buttons
3

Save it

Click Save. From now on, new posts in that category open with this text already in place.
Templates work best as a light scaffold: a few headings or questions that guide the writer, not a wall of text. For a bug category, prompts like “What happened?”, “Steps to reproduce”, and “Browser and device” gather everything you need to act on the report.

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The Default template

The Default row at the bottom of the list is not a category. It is the fallback that prefills any post whose category has no template of its own. Set a Default template when you want every new post to start from the same base, and add category-specific templates only where a category needs something different.

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Delete a template

Hover a category that has a template and click the trash icon, then confirm. New posts in that category will no longer be prefilled (the Default template applies again if you have one). Deleting a template does not change any existing posts, and categories without a template simply show no trash icon.

Add, remove, and reorder categories

Manage the categories that each template belongs to.

Create a post

See where the template appears when you add a post from the dashboard.