Skip to main content
A post is a single piece of feedback — a feature request, bug, or idea — that lives on your feedback board and can collect votes and comments. You’ll usually let your users create posts themselves, but you can add one at any time, for example to log feedback that came in over email, a call, or a support chat.
Creating posts is available to team members with access to the workspace.

Create a post

1

Open the composer

Click New post in the left sidebar — it’s available from anywhere in the dashboard. You can also open it from the Feedback list by clicking New post in the list header.The composer opens with an empty draft: a title, a description, and a properties panel on the right.The new post composer with a title, description, and properties panel
2

Add a title and description

Give the post a short, specific title, then describe the request in the body — what’s needed and why. The description supports rich formatting; see Write and format the description below.
3

Set the properties (optional)

In the panel on the right, set the status, category, precedence, owner, and estimate for the post. You can change any of these later.
4

Click Create post

Select Create post in the top right. The post is published to your board and opens so you can add comments or keep editing.

Write and format the description

The description is a rich-text editor, so you have three ways to style your text.

Type in Markdown

Use Markdown shortcuts as you type and they convert instantly: You can also paste Markdown from another document and it keeps its formatting.

Use the ”/” menu

Type / on a new line to open the formatting menu, then pick a block — Heading 1–3, Bulleted list, Numbered list, Quote, Code block, or Divider. The slash command menu open in the post description

Select text for inline styling

Select any text to bring up the styling toolbar, then apply Bold, Italic, Strikethrough, Inline code, or a Link. The selection toolbar shown above highlighted text

Post on behalf of someone else

When you’re logging feedback a customer gave you, you can credit the post to them instead of yourself. The post then shows on your board under their name and counts toward their activity, and they get notified about replies and status changes just as if they’d posted it themselves. In the Author section of the properties panel, click the author and choose who the post is from:
  • Post as yourself is the default: the post is credited to you.
  • An existing user or team member: search by name and select them.
  • A new user: type their email address and select Add. Sleekplan creates an end-user account for that email and assigns the post to it, so you don’t need to invite or import them first.
The Author picker with "Post as yourself" and a team member
Posting on behalf of someone else is a paid feature, available on the Starter plan and above. Posting as yourself is always free.
The author can only be set while you’re creating the post. Once it’s published, the author is fixed.
Already have a post and just want to add a customer’s vote to it? See Vote on behalf of a user.

Attach images and files

Use the paperclip Attach files button below the description to add screenshots, mockups, or documents to a new post. The size limits and allowed file types come from your workspace settings. By default only images are accepted. The Attach files button below the post description
Attachments are added as the post’s first comment, not embedded in the description itself. This keeps the original request text clean while still linking the files to the post. Attachments can only be added while creating the post.

Set the post properties

The properties panel on the right controls how the post is categorized and prioritized. You can set these while creating the post or change them any time afterward. The properties panel showing status, category, precedence, owner, and estimate
You can also add Labels in the same panel to tag the post for your own organization. Labels are internal tags and don’t change where the post appears.

Next steps

Vote on behalf of a user

Add a customer’s upvote to a post that already exists on your board.

Organize your roadmap

Group posts by status or timeline and move them across columns as they progress.

Review incoming feedback

Approve, merge, and triage posts your users submit.