Modules/ CSAT & NPS

One number that actually moves.

Trigger micro-surveys at the right moment. Roll the answers into a single CSAT and NPS score everyone on the team can read.

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Sleekplan NPS dashboard: promoter/passive/detractor breakdown and monthly trend chart
Pulse, scored

Ask once. Watch the score.

Trigger micro-surveys at the right moment: after support, on checkout, in-app. Roll the answers into a single CSAT and NPS view that everyone can read.

Live responses · today
10
Promoter
"Loving the new boards"
7
Passive
"Works but slow on mobile"
9
Promoter
"Best feedback tool I've used"
3
Detractor
"Pricing is confusing"
NPS · 30D
+62
↑ 14 PTS
30-day trend
Promoters71%
Passives20%
Detractors9%
CSAT

After every meaningful moment.

One-tap CSAT after support replies, onboarding finishes, paywall converts. Wherever satisfaction matters.

See CSAT in action
NPS

0–10, with the why.

Classic NPS with smart cohort triggers and an open-text follow-up, so a number always comes with context.

Set up NPS
AI
Sleekmate

Just ask for the pattern.

Sleekmate reads every response, groups themes, and answers plain-language questions. Skip the spreadsheet and go straight to the insight.

Meet Sleekmate
Capabilities

Pulse-check satisfaction. And loyalty.

CSAT surveys
1–5 star, smiley or thumbs. Pick the scale that fits your brand.
NPS surveys
Standard 0–10 with promoter/passive/detractor segmentation.
Path-based triggers
Fire on specific URLs or user journeys: checkout, settings, onboarding.
Popup surveys
Lightweight in-app popups that drop in on the right page, then get out.
Custom surveys
Add your own questions around the score: pricing, sentiment, intent.
Cohort throttling
Never ask the same user twice in a quarter, unless they opt in.
Follow-up text
Capture the "why" with an optional open question.
Auto-tag themes
Sleek Intelligence clusters comments into themes automatically.
Trend dashboard
30/90/365-day rolling scores, with deltas highlighted.
Segment by plan
Slice by tier, MRR, or segment. Your CSAT story per persona.
Slack alerts
Detractor responses ping the right channel within seconds.
Export anywhere
CSV, webhooks, or REST. Pipe scores straight into your BI tool.
Multi-language
Detect the user's locale and ask in the right language.
Anonymous mode
Let users respond honestly without exposing their identity.
Fully customisable
Colours, copy and question wording to match your brand voice.
Embed anywhere
Drop a survey into your widget, an iframe, or a hosted standalone link.
Explore other modules
F
Feedback Board
Voting, comments, statuses
R
Roadmap
Public or internal planning
C
Changelog
Release notes that delight
S
Surveys
In-app surveys with logic
Get started in 4 minutes

Your roadmap,
on autopilot.

Free for 30 days. No card, no sales call. Cancel anytime.

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