Changing these settings requires an Owner or Admin role on the workspace.
Open the Feedback board settings
Go to Settings → Public Portal & Widget → Feedback. The Submission & voting section is at the top of the page.
Downvote
Turn on Downvote to let users vote a post down as well as up, instead of only upvoting. A post’s score then becomes the net of up and down votes. Downvotes surface disagreement that a pure upvote count hides: a request that half your users actively dislike no longer looks popular. Leave it off if you want the board to read as a simple wishlist where votes only ever add support.Priority
Turn on Priority to let users attach a priority to a post when they submit it, so you learn not just what they want but how badly they want it. The priority someone picks is recorded the same way a vote is, and Sleekplan rolls those choices up into an average and total priority you can sort and report on. Priority uses five levels. You can rename them to match your language under Custom priority names, which appears once Priority is on:| Level | Default label |
|---|---|
| 0 | No priority |
| 1 | Not important |
| 2 | Nice to have |
| 3 | Important |
| 4 | Critical |
Notify upvoters
Turn on Notify upvoters to email everyone who upvoted a post the moment it is marked Completed. This is the “the feature you asked for just shipped” message, and it closes the loop with the exact people who cared enough to vote. The notification only fires on the Completed status, not on other status changes. For the full picture of which emails Sleekplan sends and to whom, see Feedback emails.Comment likes
Turn on Comment likes to let users like individual comments. Likes give your community a lightweight way to agree with a point in the discussion without adding another “+1” comment, and they help the most useful replies rise to the top of a thread.Log status updates as comments
Turn on Log status updates as comments to add an automatic comment to a post whenever it changes, so the thread keeps a visible history. Sleekplan posts a system comment when you move a post to a new status, and a combined “changed” comment when you edit its title, description, or category. This keeps everyone following the post informed about how it is progressing. Leave it off if you prefer a clean comment thread that only holds messages people actually wrote.Visual feedback
Turn on Visual feedback to add a screen-capture button to the post form. When a user clicks it, Sleekplan captures an image of the page they are on, lets them annotate it (draw boxes and arrows, add text, black out sensitive areas), and attaches the result to their post as a file. A picture of the exact screen turns a vague bug report into an actionable one, so this is especially worth enabling for bug feedback.The screen-capture button only appears in the embedded widget on your site, where it can see the page around it. It is not shown on the standalone public portal.
Let users set tags
Turn on Let users set tags to add a tag picker to the post form, so people can label their own feedback from the tags you have already created. Users can only choose from your existing tags, they cannot invent new ones. This is one half of making tags public. For the full picture, including letting visitors filter the board by tag, see Show tags on your public board.Related
Public board display
Set the default sort, category, status, and metadata for your public board.
Moderate posts and comments
Hold new submissions for approval before they go public.
Feedback emails
See every notification Sleekplan sends, including the upvoter email.
Show tags on your public board
Let users apply tags and filter the board by them.