Changing these settings requires an Owner or Admin role on the workspace.
Open the Feedback board settings
Go to Settings → Public Portal & Widget → Feedback and scroll to the Public board display section.
Default sort
Default sort sets the order posts appear in before a visitor changes it. Choose one of:- Trending first leads with posts gaining momentum right now, which keeps the board feeling active and current.
- Top voted first leads with the most-wanted requests overall, which is best when you want visitors to rally behind the biggest ideas.
- Newest first leads with the latest submissions, which suits a board where freshness matters more than popularity.
Default category
Default category sets which category is selected when the board loads. Leave it on All categories to show everything, or pick a single category to open the board focused on one kind of feedback (for example, showing only feature requests first).Default status
Default status sets which status filter is applied when the board loads. Alongside your own statuses you can choose:- All statuses shows every post regardless of status.
- All (not completed / closed) hides finished work so visitors see only what is still open, which keeps the board focused on live requests.
Public tags
Public tags shows a tag filter on your board so visitors can narrow posts to a single tag. This is one half of making tags public; the other is letting users apply tags themselves. Both are covered in Show tags on your public board.Hide post dates and comment dates
Two independent toggles control whether timestamps appear:- Hide post dates stops the board from showing when each post was created.
- Hide comment dates stops comments from showing when they were posted.
Post metadata
Two toggles decide how much context Sleekplan captures with each new post and attaches to it for your team. This information helps you understand where feedback came from, without asking the user to describe their setup.- Include system metadata captures the submitter’s environment: their browser and operating system, language, screen size, and the page they came from.
- Advanced metadata adds the exact page context where the feedback was submitted, such as the full URL, path, and window size.
Advanced metadata is captured from the embedded widget on your site, where it can read the surrounding page. Both toggles apply to new posts only, not to edits of existing ones.
Related
Submission & voting
Control downvotes, priority, comment likes, and screen captures.
Moderate posts and comments
Hold new submissions for approval before they go public.
Categories vs. tags vs. statuses
Decide which axes your visitors should browse and filter by.
Filter and sort feedback
How visitors reorder and narrow the board once they are on it.
