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Components are internal by default: your team uses them to see which part of the product demand is landing on, but the people submitting feedback never see them. Two settings turn them into part of the public experience. Both live in Settings → Feedback board.
These settings act on the components you have already created. Set them up first, in Settings → Components.

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Show components publicly

Turn on Public components in the Public board display section. Each post then shows its component, and visitors get a component filter so they can browse only the posts about one part of your product. The Feedback board settings, Public board display section, with the Public components toggle highlighted This is the setting that matters most. With it off, components do not exist as far as your customers are concerned: no label on a post, no filter, nothing.

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Let users pick a component when submitting

Turn on Let users set components in the Submission & voting section to add a component picker to the post form. Visitors can then say which part of your product their request is about, so feedback arrives already sorted. The Feedback board settings, Submission and voting section, with the Let users set components toggle highlighted This setting depends on the first one. It stays greyed out until Public components is on, because asking someone to pick a component while hiding components everywhere else makes no sense. Users can only pick from the components you created, they cannot invent new ones. Picking one is always optional.

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Mix and match

The two settings give you three useful combinations:
  • Both off keeps components fully internal. Your team still sets them on posts; customers see nothing. This is the default.
  • Public components only shows the component on each post and lets visitors filter by it, without asking them to choose one. Your team stays in control of what goes where, which usually produces cleaner data.
  • Both on gives you a fully public component axis: customers label their own posts and everyone can filter by those labels.
There is no fourth combination. Turning on Public components is required for the picker, and if you turn it back off, the picker is switched off with it. After changing either toggle, click Save changes.
Whatever these settings say, your team always sees and sets components in the dashboard. They only control what your customers see.
Components pair well with your category precisely because they answer a different question. Category says what kind of request it is, component says which part of the product it touches, and a visitor can filter by both. See Categories, components, tags, and statuses.

Add, remove, and reorder components

Create the components these settings expose.

Show tags on your public board

The same pair of settings for tags.

Categories, components, tags, and statuses

Decide which axes your customers should see and filter by.

Public board display

The other settings in this section.