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The Slack integration sends a message to a Slack channel whenever something happens on your board, like a new feedback post, a comment, a satisfaction or NPS vote, or a new changelog subscriber. It also lets your team create feedback posts and publish changelog updates straight from Slack with slash commands. This article covers connecting Slack, choosing which notifications you receive, and using the commands.
You connect and manage integrations from your workspace Settings, so you need a team account with access to it. See Roles and permissions. Slack is available on every plan.

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How notifications work

When you connect Slack, you pick one channel during the Slack authorization step. Every notification Sleekplan sends goes to that single channel. Feedback and comment messages include a link to the post (both the admin view and the public view), and comments are grouped with their post. Survey messages show the score with an emoji. Only one Sleekplan workspace can connect to a given Slack channel at a time.

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Connect Slack

1

Open the Integrations settings

Go to Settings → Integrations & Developers → Integrations. Under All integrations, find Slack and click Connect.The Integrations settings screen with the Slack row highlighted and its Connect button
2

Authorize Sleekplan in Slack

A Slack window opens asking you to allow Sleekplan access. If you belong to more than one Slack workspace, select the one you want to connect (your most recent is preselected).
3

Choose the channel

Slack asks which channel notifications should post to. Pick the channel, then click Allow. Sleekplan posts all notifications to this channel.Slack's authorization screen asking to allow Sleekplan access, with a "Where should Sleekplan post?" channel picker and Allow button
4

Finish

Slack returns you to Sleekplan and the integration activates. Slack now appears under Connected at the top of the Integrations screen, with all notification types turned on by default.

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Choose which notifications you receive

After connecting, open the notification settings to turn individual message types on or off.
1

Open the Slack settings

On Settings → Integrations, find Slack under Connected and click Manage.
2

Toggle the notifications you want

Turn each type on or off, then click Save. Every type is on by default.
NotificationSends a message when
Feedback notificationsSomeone posts new feedback
Comment notificationsSomeone comments on a post
CSAT vote notificationsA new CSAT (customer satisfaction) survey vote comes in
CSAT vote updatesSomeone changes an existing CSAT vote
NPS vote notificationsA new NPS (Net Promoter Score) survey vote comes in
NPS vote updatesSomeone changes an existing NPS vote
Changelog subscriber notificationsSomeone subscribes to your changelog

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Create posts and updates from Slack

Once Slack is connected, your team can use the /sleekplan slash command inside Slack:
  • /sleekplan post opens a form to create a feedback post. Fill in a title, category, and description. You can optionally enter a customer’s email address to create the post on their behalf.
  • /sleekplan update opens a form to publish a changelog update. Fill in a title, category, text, and a date. If you pick a future date, the update is scheduled instead of published immediately.
  • /sleekplan help opens a short reference for the commands and notifications.
Posts and updates created from Slack show up in your workspace right away, the same as ones created in the admin dashboard.

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Disconnect Slack

To stop notifications and remove the connection, open Settings → Integrations, click Manage on the Slack row, then click Disconnect. You can reconnect at any time by connecting again.

Create a feedback post

How feedback posts work in the admin dashboard.

Invite your team

Add teammates who can manage integrations and act on notifications.

Roles and permissions

Control who can connect and manage integrations.

Import & export

Move workspace data in and out of Sleekplan.