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If you’re switching from another feedback tool, Sleekplan can pull your board over directly using that tool’s API. You paste in an API key, and Sleekplan imports your posts along with their comments, votes, and the users behind them. No CSV export needed. Native importing is supported for feedback posts from these tools:
  • Canny
  • Upvoty
  • UserVoice
Native importers cover feedback only. To bring in changelog updates or a standalone list of users, use a CSV import instead.

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What gets imported

For each post, Sleekplan brings in:
  • The post itself: title, description, and original creation date.
  • Its comments and the users who wrote them.
  • Its votes, and the users who cast them.
  • The category and status, matched to what already exists in your workspace or created when there’s no match. In Canny and Upvoty, each source board becomes a category.
Users are matched by email, so a customer who appears on several posts becomes a single account in Sleekplan.

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Get your API key

You’ll need an API key from the tool you’re moving from. Open that tool’s admin settings and find its API or developer section to copy the key.
ToolWhat you need
CannyYour Canny API key.
UpvotyYour Upvoty API key.
UserVoiceYour UserVoice API key and your subdomain, which is the part before .uservoice.com in your UserVoice URL.

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Run the import

1

Open the importer

Go to Settings → Integrations & Developers → Import.
2

Choose the source

Set What to import to Feedback posts, then set Source to Canny, Upvoty, or UserVoice.
3

Enter your API key

Paste your API key into the field. For UserVoice, also enter your subdomain (without .uservoice.com).The UserVoice importer with API key and subdomain fields
4

Start the import

Click Start import. Sleekplan schedules the job and works through your board in the background. Because it fetches every post, vote, and comment from the other tool, a large board can take a while. The workspace owner gets an email with a log when it’s done.
Turn off post moderation under Settings → Feedback before you start, or every imported post lands in your review queue as pending. See Before you import.
Run a native import only once. Posts aren’t de-duplicated, so starting the same import again creates a second copy of every post.

Import from a CSV file

The way to import changelog updates and standalone user accounts.

How importing works

Permissions, background processing, and what to check before you import.