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Every person you add to a workspace has a role that decides what they can see and change. Roles let you give teammates access to triage feedback and ship changelog updates without handing over billing, settings, or the ability to delete the workspace. There are three roles: Owner, Admin, and Member. You manage everyone from Settings → Team.
Only Owners and Admins can manage the team. Members can open the Team page but won’t see the invite, role, or remove controls.

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The three roles

Owner

Full, unrestricted access. Owns billing and can delete the workspace. Every workspace has one Owner: the person who created it.

Admin

Near-complete access to run the workspace: settings, integrations, surveys, and team management. Cannot touch billing or delete the workspace.

Member

A working teammate. Manages the feedback board, writes changelog updates, and reads analytics, but can’t change settings or configuration.
Everyone on the team, regardless of role, can work the feedback board: create and edit posts, change statuses, moderate submissions, add labels, assign owners, and merge duplicates. Roles only restrict configuration, publishing power, and destructive actions.

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What each role can do

CapabilityMemberAdminOwner
Manage the feedback board (create, edit, moderate, set status, merge, assign)✓✓✓
View analytics and statistics✓✓✓
Create and edit changelog entries✓✓✓
Delete changelog entries–✓✓
Create and delete tags–✓✓
Create and edit user segments–✓✓
Create and manage surveys and NPS–✓✓
Import and export data–✓✓
Manage widget, portal, and privacy settings–✓✓
Set up custom domains and email sending–✓✓
Manage webhooks and integrations–✓✓
Edit the workspace name and logo–✓✓
Invite teammates and change roles–✓✓
Manage billing and subscription––✓
Delete the workspace––✓
The only things an Admin can’t do that an Owner can are manage billing and delete the workspace (along with workspace-wide data deletion). For day-to-day running of the workspace, Admin and Owner are equivalent.

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Invite a teammate

New people always join as a Member. If you want someone to be an Admin, invite them first, then change their role. For the full walkthrough, including tracking and revoking pending invitations, see Invite teammates.
1

Open the Team page

Go to Settings → Team. You’ll see your current members and any pending invitations.
2

Start an invitation

Click Invite member in the top right.
3

Enter their email

Type the teammate’s email address. You can add an optional short message that’s included in the invitation email.
4

Send it

Click Send invitation. If the person already has a Sleekplan account, they get access straight away. If not, an invitation email is sent and they appear under Pending invitations until they accept.
To cancel an invitation before it’s accepted, find it under Pending invitations and remove it.

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Change someone’s role

Promote a Member to Admin (or move an Admin back to Member) whenever their responsibilities change.
1

Find the member

On the Team page, locate the person in the members list.
2

Pick a new role

Use the role dropdown next to their name and choose Admin or Member. The change takes effect immediately.
The Owner role is fixed to the person who created the workspace and can’t be reassigned from this screen. If you need to transfer ownership, contact support.

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Remove a member

To revoke someone’s access, click the remove (✕) control on their row and confirm. They immediately lose access to the workspace. The feedback, comments, and changelog they created stay in place.

Add and remove tags

Tags are a workspace-wide list that Admins and Owners manage.

Account & security

Manage your own account, security, and workspace settings.