Customer satisfaction makes your company successful. If you manage to make your customers happy and satisfied, you make sure that they come back and recommend your product or service to others. On the other hand, if your customer is dissatisfied and annoyed, he will complain loudly.
Do not interrupt your conversation partner. If a customer is upset, he will want to let off steam in the first few minutes of the conversation. Give them the opportunity to do so. Only when he has been able to get rid of what is bothering him is he also willing to listen to you.
One of the natural laws of product management - The product backlog never becomes empty. Especially product managers in a new position often face the challenge of an overflowing, "historically grown" backlog.
If you want a faster website, you need to focus on speed and to help you achieve this, try these 6 tips.
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Software as a service (SaaS) has become an integral part of the software ecosystem, one that’s grown over the last decade to become one of the fastest-growing segments in enterprise technology.
By identifying errors early in the development process (and if possible before the end-user discovers them!), your team has a better chance of finding simple solutions with relatively little impact on your customer satisfaction.