Capture feedback inside your Intercom Messenger and surface your roadmap + changelog on the Home screen — with visitors already signed in.

Overview

This integration plugs Sleekplan into your Intercom Messenger so customers can browse your public roadmap, file new feedback, vote, and read changelog updates without ever leaving the chat. Status changes route back into the same conversation, closing the feedback loop without a single tab switch.

How it works

Once installed, the Sleekplan widget appears as a Home item inside your Intercom Messenger. Users can search existing posts, vote, comment, and submit new feedback under their Intercom identity. We map Intercom contacts to Sleekplan users automatically, so the vote weight and segment you've already qualified in Intercom carry across to every Sleekplan post.

Visitors arrive already signed in. Intercom re-renders the card for each viewer and tells us who is looking; we verify that message came from Intercom, then mint a short-lived token scoped to your workspace so the portal opens as that person. No login screen, no second password, and nothing to paste: the handoff uses your workspace's own SSO key and the token expires after fifteen minutes.

Roadmap and changelog render inline so you don't have to send anyone away from the chat to learn what's shipping next. Outbound notifications fire when a post moves to In Progress or Released, going straight back to the original requester as an Intercom message.

Configure

A Sleekplan workspace admin enables the integration from Settings → Integrations → Intercom. The install flow grants OAuth access to your Messenger, then you set the card's title, description and button label in Intercom, and choose whether it opens in the Messenger or a new tab. Where the button lands is whatever you've set as your portal's start page, so you change it there rather than coming back here.

Signed-in handoff needs no extra configuration — there's no key to copy and no secret to store. It applies to workspaces on the current Sleekplan portal.