Skip to main content
Stuck on a setting, found a bug, or have an idea for Sleekplan? There are three ways to reach us. Pick whichever fits your question:

​
Ask Sleekmate

Sleekmate, the AI assistant built into your dashboard, can answer “how do I…” questions about Sleekplan. It searches this Help Center and the Developer Docs for you, so you can ask in plain language, for example “How do I set up a custom domain?” or “How do I hide a post from the public board?”
1

Open Sleekmate

Click Sleekmate at the top of the left sidebar to open it as a full page. Or press ⌘I (Ctrl+I on Windows) from any page to open it in a panel on the right, without leaving what you are doing.The admin dashboard with the Sleekmate item at the top of the left sidebar highlighted
2

Ask your question

Type your question into the composer and send it. Sleekmate knows which page you are on, so you can also ask about the screen in front of you.
Sleekmate is part of Sleek Intelligence. It needs Sleek Intelligence switched on and a plan that includes AI (Starter and above), and each message uses Intelligence credits. If Sleekmate isn’t available in your workspace, use the support center or email instead.

​
Open the support center

The Help & support button (the ? icon) opens the Sleekplan support and feedback center in a panel on the right, without leaving the page you are on. From there you can report a bug, suggest an improvement, or start a chat with our support team.
1

Click the ? icon

You’ll find it at the bottom of the left sidebar, next to Settings. If your sidebar is collapsed, it sits in the stack of icons at the bottom.The admin dashboard with the Help & support question-mark icon at the bottom of the left sidebar highlighted
2

Choose what you need

Pick the tile that matches your request:
  • Got a Question? opens a live chat with the Sleekplan support team.
  • Contact us opens an email to support@sleekplan.com.
  • Report a bug tells us when something isn’t working as expected.
  • New suggestion lets you suggest a new feature or an improvement.
  • Help Center opens these help articles. The Help & support center open on the right of the dashboard, with the Help Center, New suggestion and Report a bug tiles highlighted
Live chat (Got a Question?) is available on every plan except the free Indie plan. On Indie, the center shows Contact us instead, which emails our support team. See Billing and plans to compare plans.
Further down, the center also shows our Recent Updates, the Ideas & Suggestions other customers have shared (so you can vote on the ones you want too), the Roadmap, the Developer Docs, and the current System Status.
Bug reports and suggestions are posted to the Sleekplan feedback board, where other customers may see them. Don’t include passwords, API keys, or your customers’ personal data. Send anything private through the chat or by email instead.
When you report a bug, tell us what you did, what you expected to happen, and what happened instead. That helps us reproduce it and fix it faster.

​
Email us

Write to support@sleekplan.com any time. Email works on every plan, and it’s the way to reach us if you can’t sign in to your dashboard. Let us know which workspace you’re writing about and what you were trying to do.

Sleekmate

Everything your in-app AI assistant can do for you.

Sleek Intelligence credits

How credits work and how to top them up.

Billing and plans

Compare plans and change yours.

Core concept

A plain-English tour of how Sleekplan works.