> ## Documentation Index
> Fetch the complete documentation index at: https://sleekplan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sources

> Automatically import feedback into Sleekplan from review sites, connected apps, email forwarding and an API endpoint, and control how duplicates are handled.

Your users leave feedback in a lot of places that are not your board: review sites, app stores, support chats. **Sources** lets Sleek Intelligence pull that feedback in for you automatically and turn it into posts, so nothing gets missed. You connect a source once, and new feedback flows in from then on.

<Info>
  Sources is part of [Sleek Intelligence](/help/sleek-intelligence), so Sleek Intelligence must be enabled first (**Starter** plan and above). Importing feedback uses [Intelligence credits](/help/sleek-intelligence/credits).
</Info>

Everything here lives on one screen: [**Settings → Sleek Intelligence → Sources**](https://app.sleekplan.com/settings/intelligence/sources).

<img src="https://mintcdn.com/sleekplangmbh/SaccOfIX_8U48rP0/images/sleek-intelligence-sources-settings.png?fit=max&auto=format&n=SaccOfIX_8U48rP0&q=85&s=ae4ef96889bd95f7c0f1c2cdad1817db" alt="The Sources settings with sections to connect a platform or app, connected sources, import behavior and email and API" width="1440" height="900" data-path="images/sleek-intelligence-sources-settings.png" />

## Ways to bring feedback in

### Add a platform

Connect review platforms like **G2**, **Trustpilot** or the **App Store** to import their reviews as feedback automatically. Click **Add platform**, pick the platform, and fill in what it asks for (usually the address of your listing).

### Connect an app

Integrate a SaaS tool like **Intercom** or **HubSpot** to collect feedback from your support conversations. Click **Connect app** and follow the secure sign-in flow to link your account. By default, connecting an app processes the **last 60 days** of history so you start with context, controlled by the **Load history on connect** setting.

### Email and API

Two more ways to get feedback in from anything else:

* **Email forwarding** gives your workspace a dedicated email address. Forward messages to it and each one becomes a feedback post. Turn it on and save to reveal the address.
* **API endpoint** lets external platforms submit feedback directly to Sleekplan. Turn it on and save to reveal the endpoint URL.

Your **connected sources** are listed on the same screen, where you can see each one and remove it when you no longer need it.

<Note>
  Sources is the automatic, ongoing way to bring feedback in. To do a one-off import from a spreadsheet or another feedback tool, see [Import feedback](/help/integrations/import).
</Note>

## Handle duplicates on import

Imported feedback often overlaps with requests you already have. The **Similar requests** setting under **Import behavior** decides what happens when a new import looks like an existing post:

| Option                                            | What happens                                                                        |
| ------------------------------------------------- | ----------------------------------------------------------------------------------- |
| **No similarity detection**                       | Import everything as-is, without checking for matches.                              |
| **Do nothing**                                    | Detect the match but leave the existing post untouched.                             |
| **Add a vote to the existing post**               | Count the incoming feedback as another vote on the post it matches.                 |
| **Add a vote and a private comment with context** | Add the vote and attach an internal note with the details, so you keep the context. |

Adding votes this way keeps your demand signal accurate without cluttering the board with duplicates.

## Reviewing imported feedback

Posts the AI creates from a source can wait for your approval before they appear, if you want them to. Turn on the gate for AI-generated posts in [Sleek Intelligence settings](https://app.sleekplan.com/settings/intelligence) and imported posts land in the [Review](/help/sleek-intelligence/review) queue first.

## Related

<CardGroup cols={2}>
  <Card title="Import feedback" icon="file-up" href="/help/integrations/import">
    One-off imports from a CSV or another feedback tool.
  </Card>

  <Card title="Reviewing AI actions" icon="clipboard-check" href="/help/sleek-intelligence/review">
    Approve imported posts before they go live.
  </Card>

  <Card title="Integrations" icon="plug" href="/help/integrations">
    Connect the rest of your stack to Sleekplan.
  </Card>

  <Card title="Sleek Intelligence credits" icon="coins" href="/help/sleek-intelligence/credits">
    What importing costs and how to top up.
  </Card>
</CardGroup>
