> ## Documentation Index
> Fetch the complete documentation index at: https://sleekplan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Moderate posts and comments

> Hold new posts and comments for your team to approve before they appear on your public board, and use a word list to moderate only the submissions that need a closer look.

Moderation lets you review what users submit before it goes public. When it is on, new posts or comments wait for a member of your team to approve them, so nothing questionable, spammy, or off-topic appears on your board without a human seeing it first. This protects the tone of a public board, at the cost of a small approval step for you.

<Info>
  Changing these settings requires an **Owner** or **Admin** role on the workspace.
</Info>

## Open the Feedback board settings

Go to [**Settings → Public Portal & Widget → Feedback**](https://app.sleekplan.com/settings/feedback) and scroll to the **Moderation** section.

<img src="https://mintcdn.com/sleekplangmbh/UReHYpEgJ1qqzHNg/images/feedback-settings-moderation.png?fit=max&auto=format&n=UReHYpEgJ1qqzHNg&q=85&s=522100b156c33fbac57b5a1b5ed4c4b6" alt="The Moderation section of the Feedback board settings, showing the Post moderation and Comment moderation toggles and the Moderated words field" width="1440" height="900" data-path="images/feedback-settings-moderation.png" />

After changing anything, click **Save**.

## Post moderation

Turn on **Post moderation** to require that new posts are approved by your team before they go public. Held posts do not show on your board until someone approves them.

## Comment moderation

Turn on **Comment moderation** to require the same approval for new comments. Held comments stay hidden from the thread until approved.

<Note>
  Moderation only applies to submissions from your users. Posts and comments your team creates, and posts you submit [on behalf of a user](/help/feedback/vote-on-behalf), skip the queue and go live immediately.
</Note>

## Moderated words

By default, turning on moderation holds **every** new submission for approval. The **Moderated words** field lets you narrow that down so you only review the submissions that are likely to need it.

* **Leave it empty** to moderate everything. Every new post or comment waits for approval.
* **Add a comma-separated list of words** to moderate selectively. Only submissions that contain one of those words are held; everything else goes live immediately. Matching is not case sensitive.

This is useful when you trust most of your community but want a safety net for specific terms, for example profanity or a competitor's name. Enter the words separated by commas, like `spam, refund, competitor`.

<Warning>
  The word list only takes effect when **Post moderation** or **Comment moderation** is on. On its own, a matching word never forces a submission into the queue.
</Warning>

## Approve or reject held items

Everything moderation holds waits in the **Review** queue, which you open from **Review** in the main sidebar. Its **Moderation** tab lists the posts and comments awaiting your decision, where you can approve, reject, or edit each one before it goes live. For the full walkthrough, see [Reviewing AI actions](/help/sleek-intelligence/review), which covers both moderation and Sleek Intelligence in the same queue.

<Tip>
  Bulk-importing feedback? Turn **Post moderation** off before you import so the imported posts are not all held for approval, then turn it back on afterwards. See [Import feedback from other tools](/help/integrations/import/from-other-tools).
</Tip>

## Related

<CardGroup cols={2}>
  <Card title="Reviewing AI actions" icon="clipboard-check" href="/help/sleek-intelligence/review">
    Approve, edit, or reject held items in the Review queue.
  </Card>

  <Card title="Submission & voting" icon="square-check" href="/help/portal-widget/feedback-submission-voting">
    Control downvotes, priority, comment likes, and screen captures.
  </Card>

  <Card title="Public board display" icon="table-columns" href="/help/portal-widget/feedback-board-display">
    Set the default sort, category, status, and metadata for your board.
  </Card>

  <Card title="Import feedback" icon="file-import" href="/help/integrations/import/from-other-tools">
    Bring existing feedback in without tripping moderation.
  </Card>
</CardGroup>
