> ## Documentation Index
> Fetch the complete documentation index at: https://sleekplan.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Get help and contact support
> Three ways to get help with Sleekplan. Ask Sleekmate, open the Help & support center in your dashboard to report a bug, suggest a feature or chat with us, or email support@sleekplan.com.
Stuck on a setting, found a bug, or have an idea for Sleekplan? There are three ways to reach us. Pick whichever fits your question:
* **[Ask Sleekmate](#ask-sleekmate)** for a quick answer on how something works.
* **[Open the support center](#open-the-support-center)** to report a bug, suggest a feature, or chat with our team.
* **[Email us](#email-us)** at [support@sleekplan.com](mailto:support@sleekplan.com).
## Ask Sleekmate
[Sleekmate](/help/sleek-intelligence/sleekmate), the AI assistant built into your dashboard, can answer "how do I…" questions about Sleekplan. It searches this Help Center and the Developer Docs for you, so you can ask in plain language, for example "How do I set up a custom domain?" or "How do I hide a post from the public board?"
Click **Sleekmate** at the top of the left sidebar to open it as a full page. Or press ⌘I (Ctrl+I on Windows) from any page to open it in a panel on the right, without leaving what you are doing.
Type your question into the composer and send it. Sleekmate knows which page you are on, so you can also ask about the screen in front of you.
Sleekmate is part of [Sleek Intelligence](/help/sleek-intelligence). It needs Sleek Intelligence switched on and a plan that includes AI (**Starter** and above), and each message uses [Intelligence credits](/help/sleek-intelligence/credits). If Sleekmate isn't available in your workspace, use the support center or email instead.
## Open the support center
The **Help & support** button (the **?** icon) opens the Sleekplan support and feedback center in a panel on the right, without leaving the page you are on. From there you can report a bug, suggest an improvement, or start a chat with our support team.
You'll find it at the bottom of the left sidebar, next to **Settings**. If your sidebar is collapsed, it sits in the stack of icons at the bottom.
Pick the tile that matches your request:
* **Got a Question?** opens a live chat with the Sleekplan support team.
* **Contact us** opens an email to [support@sleekplan.com](mailto:support@sleekplan.com).
* **Report a bug** tells us when something isn't working as expected.
* **New suggestion** lets you suggest a new feature or an improvement.
* **Help Center** opens these help articles.
Live chat (**Got a Question?**) is available on every plan except the free **Indie** plan. On Indie, the center shows **Contact us** instead, which emails our support team. See [Billing and plans](/help/account-security/billing) to compare plans.
Further down, the center also shows our **Recent Updates**, the **Ideas & Suggestions** other customers have shared (so you can vote on the ones you want too), the **Roadmap**, the **Developer Docs**, and the current **System Status**.
Bug reports and suggestions are posted to the Sleekplan feedback board, where other customers may see them. Don't include passwords, API keys, or your customers' personal data. Send anything private through the chat or by email instead.
When you report a bug, tell us what you did, what you expected to happen, and what happened instead. That helps us reproduce it and fix it faster.
## Email us
Write to [support@sleekplan.com](mailto:support@sleekplan.com) any time. Email works on every plan, and it's the way to reach us if you can't sign in to your dashboard. Let us know which workspace you're writing about and what you were trying to do.
## Related
Everything your in-app AI assistant can do for you.
How credits work and how to top them up.
Compare plans and change yours.
A plain-English tour of how Sleekplan works.
This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.