> ## Documentation Index
> Fetch the complete documentation index at: https://sleekplan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Merge duplicate feedback

> Combine duplicate posts into one so votes, subscribers, and comments add up in a single place. Learn how to merge posts, pick which one survives, and what unmerging does (and doesn't) undo.

Users often submit the same request in different words, which splits demand across several posts and makes it hard to see what people actually want most. **Merging** folds one post into another: the extra post is set aside and its votes, subscribers, and comments move onto the post you keep, so all the interest lives on a single item.

You merge from any post's detail view on your [**Feedback**](https://app.sleekplan.com/feedback) board.

<Info>
  Merging is available on every plan for team members with access to the workspace. Both posts must be live (already approved, not sitting [in moderation](/help/sleek-intelligence/review)) and in the same audience, so a public post and a segment-only post cannot be merged together.
</Info>

<Warning>
  Merging moves votes forward but **unmerging does not move them back**. When you later unmerge a post, the votes, subscribers, and comments that were transferred stay on the post they were merged into. Decide which post should survive before you merge, since the vote transfer is not reversible. See [Unmerge a post](#unmerge-a-post) below.
</Warning>

## What happens when you merge

When you merge post A into post B:

* **Votes move to B.** Every voter on A who has not already voted on B is added as a voter on B, so B's upvote count reflects the combined demand. Voters are never double counted.
* **Subscribers move to B.** People following A for updates start following B instead, so they still hear about the request as it progresses.
* **Comments move to B.** The discussion from A appears on B.
* **Post A is set to the Merged status** and keeps a link to B. A drops off your board (the built-in [Merged status](/help/feedback/statuses#system-vs-custom-statuses) is hidden by default) but is not deleted, so you can still open it and trace where it went.
* **No one is notified** that the merge happened. Voters and subscribers you move onto B are not emailed about the merge itself, they simply start receiving B's normal status and comment updates from then on.

## Merge two posts

<Steps>
  <Step title="Open the post you want to fold in">
    From your [**Feedback**](https://app.sleekplan.com/feedback) board, open the duplicate post (the one you want to set aside), then click the **merge** icon in the post header.

    <img src="https://mintcdn.com/sleekplangmbh/UReHYpEgJ1qqzHNg/images/feedback-merge-post-button.png?fit=max&auto=format&n=UReHYpEgJ1qqzHNg&q=85&s=7f6e1bfd89ddb419bc9ec28b6ad76d54" alt="The feedback post detail header with the merge icon button highlighted" width="1440" height="900" data-path="images/feedback-merge-post-button.png" />

    <Tip>
      Two shortcuts open the same flow: press **⌘K** (or **Ctrl+K**) with a post open and choose **Merge into…**, or hover a row in the post's **Similar posts** list and click its merge icon to jump straight to that target.
    </Tip>
  </Step>

  <Step title="Search for the post to keep">
    Type a title or feedback ID to find the post you want to merge into. Each result shows its status and vote count so you can pick the right one. Posts that are already merged do not appear.

    <img src="https://mintcdn.com/sleekplangmbh/UReHYpEgJ1qqzHNg/images/feedback-merge-search.png?fit=max&auto=format&n=UReHYpEgJ1qqzHNg&q=85&s=02a3f2e53054ced061f8268f073d835d" alt="The merge search panel listing candidate posts to merge into, with the top match selected" width="1440" height="900" data-path="images/feedback-merge-search.png" />
  </Step>

  <Step title="Check the direction, then confirm">
    Sleekplan shows which post is **Merged away** and which one **Survives**. By default the post you started on is merged away and the one you picked survives. If you want to keep the other post instead, click the **swap** button to flip the direction.

    When the boxes read the way you want, click **Merge posts**.

    <img src="https://mintcdn.com/sleekplangmbh/UReHYpEgJ1qqzHNg/images/feedback-merge-confirm.png?fit=max&auto=format&n=UReHYpEgJ1qqzHNg&q=85&s=ba9ddef43f9d7bef49221566bdf898ff" alt="The merge confirmation showing the merged-away post, a swap button, and the surviving post" width="1440" height="900" data-path="images/feedback-merge-confirm.png" />
  </Step>
</Steps>

After the merge, Sleekplan opens the surviving post with the combined votes and comments in place.

## Find what was merged into a post

Open the surviving post to see everything that was folded into it. The **Merged posts** section lists each post that now points here. Click any row to open the original.

<img src="https://mintcdn.com/sleekplangmbh/UReHYpEgJ1qqzHNg/images/feedback-merge-merged-posts.png?fit=max&auto=format&n=UReHYpEgJ1qqzHNg&q=85&s=6baa7c14d46e657099dca558dc301a7d" alt="The surviving post showing a Merged posts section that lists the post merged into it" width="1440" height="900" data-path="images/feedback-merge-merged-posts.png" />

## Unmerge a post

If you merged the wrong pair, you can break the connection and put the post back on your board. There is no separate "unmerge" button. Instead, open the merged post and change its status to any active status. Sleekplan asks you to confirm first, because unmerging is not a clean undo.

<Steps>
  <Step title="Open the merged post">
    Open the post that was merged away. You can reach it from the surviving post's [Merged posts](#find-what-was-merged-into-a-post) section, or by filtering your board to the **Merged** status.
  </Step>

  <Step title="Change its status">
    In the properties panel, click the **Merged** status and choose a normal status such as **Open** or **Planned**.
  </Step>

  <Step title="Confirm you understand what stays behind">
    A **Break the merge connection?** dialog explains exactly what happens. The post returns to your board with the new status, but the votes, subscribers, and comments that already moved to the other post stay there. They are not moved back. Click **Unmerge & change status** to continue.

    <img src="https://mintcdn.com/sleekplangmbh/UReHYpEgJ1qqzHNg/images/feedback-merge-unmerge-dialog.png?fit=max&auto=format&n=UReHYpEgJ1qqzHNg&q=85&s=d37af2559b2b570425fb0b5cc6977821" alt="The Break the merge connection dialog warning that transferred votes, subscribers, and comments are not moved back" width="1440" height="900" data-path="images/feedback-merge-unmerge-dialog.png" />
  </Step>
</Steps>

<Warning>
  Because the vote transfer is permanent, unmerging a heavily merged post can leave the surviving post looking more popular than the request that came back. If vote accuracy matters, unmerge as soon as you spot the mistake, before more activity builds up on the surviving post.
</Warning>

## Related

<CardGroup cols={2}>
  <Card title="AI merge suggestions" icon="wand-magic-sparkles" href="/help/sleek-intelligence/processing">
    Let Sleek Intelligence detect likely duplicates and suggest merges for you to approve.
  </Card>

  <Card title="Filter, sort, and search feedback" icon="filter" href="/help/feedback/filters">
    Find duplicates before you merge, and filter your board to the Merged status.
  </Card>

  <Card title="Statuses" icon="list-check" href="/help/feedback/statuses">
    Understand the built-in Merged status and how statuses drive your workflow.
  </Card>

  <Card title="Vote on behalf of a user" icon="thumbs-up" href="/help/feedback/vote-on-behalf">
    Add a customer's vote to the surviving post when they raised it another way.
  </Card>
</CardGroup>
